Frequently Asked Questions
Everything you need to know about your NWM gear and orders.
What is the average shipping time for NWM performance gear?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for athletes who need their gear sooner.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund.
Are NWM products covered by a warranty?
Yes, all NWM equipment and apparel come with a 6-month manufacturer warranty against defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my high-performance compression wear?
To maintain elasticity and moisture-wicking properties, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, NWM ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
